airports

Usually, when I hear a horrific story about an escapade aboard an airliner, I'm on the front line of bashing the carrier until it limps away in shame, but in light of the shananigans that recently happened aboard a flight that was diverted to Houston, in addition to the airline offering recompense to to its passengers, this time I am defending the carrier's position.

I have to say, after just replacing a damaged cell phone and dealing with several automation services to get a new one, I love actually being able to talk to a real human being when I have a problem, but it looks like that may become more difficult in the very near future.